Jacquelyn E Crb

Scammed

They're total scammers! I'm out $8000 and haven't received anything at all for it. If there is a class action lawsuit against ATS I want in!
View full review
Loss:
$8000
Cons:
  • Will only still your money

Preferred solution: Full refund

Matthew E Xzz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Also scammed me...

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I want my money back. $6000 for nothing. Dragging it out for years. They are *** and hire people willing to be *** Half of the email addresses I've collected across their dozen domain names have left the company.
View full review
Loss:
$6000
Cons:
  • All of them

Preferred solution: Full refund

Dalana Mor

Spam calling

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spam calling: so in which way should i spell it out, do not call, imbeciles! desperate business, isn't it?
View full review
Pros:
  • Spammers
  • Harrassers
Cons:
  • Zilch

Preferred solution: 0.00

User's recommendation: do not talk with them

Anonymous
map-marker Hemet, California

I am a long time client.Been a customer for about 5 or more years. The only time since hiring this company to assist me with a tax issue, the only time I was contacted by this company, is when they wa

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Very Poor Service!! Poor Communication Skills!. Never Tell The Truth, Only Lies!!!. Been Waiting For First Payment of Partial Refund to No avail, Nothing But Excuses and Delays
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User's recommendation: Beware And Stay Clear Of This Company!!!

alon s Zqg
map-marker Philadelphia, Pennsylvania

Scammed out of over$15,000.00

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Unfortunately this company ripped me off as well. I gave them $10,000 up front (huge mistake) in order to get some K-1's done, and for them to do my personal and business taxes.

It was supposed to take a couple weeks and a few months later I was still trying to find out when the K-1's would be done. They kept saying that they had to finish compiling an in depth report of my personal and business taxes over the past few years. I said I just needed the K-1's and taxes done. I wasn't in any IRS trouble and told them that wasn't why I was hiring them.

Nothing was done for the $10,000 that I paid them. They did reach out to me and wanted me to grant them power of attorney with the IRS and the state. This didn't make sense to me and made me very uncomfortable. Then they reached out to me again asking for $5,000 more in order to move forward with the taxes!

After I digested such an absurd request, I reached out asking for a manager and wanted to know just what my $10,000 paid for, since I didn't get any of my taxes done which is what I hired them to do.

Ever since I've only gotten the run around and a different person each time to talk with who didn't know anything. Such a SCAM!!!

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User's recommendation: BUYERS BEWARE!

Lynne G Kws

I have been scammed

I started working with them in Dec 2020. They promised that they could help with my IRS issues.

Wanted all kinds of documents which I sent repeatedly. The first payment request was around $7,000.00 on a loan company they set up. They kept telling me they were waiting on IRS to contact them. I had my bank accounts levied 4 times and levy notices sent to customers.

Nothing had been done, not even sure they ever talked to my revenue agent or anyone at the IRS. There was a levy in January 2023 so contacted them again with more promises but needed another $5,000.00. At this point I had nowhere else to turn, so they set up another loan company for this saying they would try other options with IRS. Heard nothing again until August of 2023 where bank levies and wage garnishments where sent out.

They have done nothing and made things worse. Do not use them.

They are big scammed. Working now on trying to see what more I can do.

View full review
Loss:
$12
Cons:
  • Scammed
  • No tax resolution
  • Makes matters worse

Preferred solution: Full refund

User's recommendation: DO NOT TRUST OR USE THEM

3 comments
Guest

I'm in the exact same boat and I have tried a lot of different venues ie FTC and AG but they were not able to help me. The AG did receive a response back from ATS but, of course, they made it look like it was my fault. If you find anywhere else I can complain to let me know.

Guest

Well I had same issue but it has been resolved

Lolly Dki
reply icon Replying to comment of Guest-2385686

How did you get yours resolved if you don't mind me asking.

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Norris or Regina A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aubrey, Texas

Feel like I have been SCAMMED!!!

My spouse and I hired this company after receiving a letter in the mail about taxes that were owed to the government. The first initial payment was $11,000 that were paid through a lender used by them.

As months went by and continuously changing case workers, we were asked for $800 by a lawyer working for this company to complete the process. Well three years later (January 2023) we were contacted by

Eric Dalton saying he needed $10,000 more to complete the process, so this lets me know in the three years nothing has been done on our behalf to settle this issue. But, because we felt that we had no other options at this point, we paid the money and now we are out of $20,800 and not getting any updates(as usual) and no results. We were told our case would be completed in three months, but nothing has happened as of yet.

All we wanted was for this to be behind us, even if it was just setting up some type of payment plan, which I probably could have done myself for free. But do to it being a great amount owed we felt we needed a tax professional to help settle this matter.

I can not afford to lose this kind of money and now may have to seek someone else to help with this matter and pay out more money, which we do not have. NEED ADVICE PLEASE!

View full review

User's recommendation: DO NOT USE

1 comment
Guest

Same thing is happening to us, we are getting a lawyer and reporting them to every agency possible!!

Norris or Regina A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I feel like I have been SCAMMED

My spouse and I hired this company in 2019 to settle a tax matter with the IRS. Our initial payment was $11,000.

During this time we were given a a case worker, but was never given any updates and case workers were continuously being changed. We were contacted by a lawyer from this business stating he needed $800 more to complete the process and that it had been presented to the IRS. This year we were contacted again by Eric Dalton, saying he need $10,000 more for this to be completed. At this point we didn't know what else to do, so we were connected to a loan provider, that I believe is connected to them to obtain this money.

Now we are out of $20,800 and has not reached a resolution . We are not even sure where we are with this matter at this time, but I do know the debt is steadily increasing. They have not delivered anything they promised, it's just been a lot of lies of what they can do. All we wanted was for this to behind us, even if it meant just setting up simple payments.

Now I may have to seek help elsewhere and pay out even more money, which we do not have. NEED ADVICE!!!

View full review
Loss:
$20
Cons:
  • Very costly
  • No updates
  • No results

Preferred solution: Full refund

User's recommendation: DO NOT USE !

David B Okz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

THIS IS A SCAM

This company is a SCAM. I have contacted NY State Attorney Generals Office.

They took my money and told me not to answer NY State about sales tax bill. They told me they contacted them and I was protected. They never return phone calls and tried to get all of my personal financial information from me including personal bank account & routing numbers. STAY AWAY FROM THIS COMPANY !!!

Now the State has seized my business bank and taken all of my money. I have children and a family and a business to run.

I was trying to simply go on a payment plan and now because the State thinks I was ignoring their attempts to speak theyve taken action where I could have simply worked this out. Theres an abundance of Better Business Bureau complaints !!!

View full review
Loss:
$3
Cons:
  • Company is a scam

Preferred solution: Full refund

User's recommendation: Do your research.

2 comments
Guest

I contacted the CA Attorney Generals Office and then they contacted ATS. When ATS responded back to the AG ATS made it appear that it was all my fault.

The CT Attorney Generals office has also contacted ATS and we have yet to receive a response and they recently sent a second request. I also went to the CA FTC and they were unable to help me.

This company loves to take peoples money and not perform the services they promises. I'm not sure what other avenue I can go down but I'm going to keep trying.

Shaelynn Phe
reply icon Replying to comment of Guest-2344384

I am over $10,000 hard earned in the hole. I have not been able to get through to anyone and most of the telephone numbers I have had since I contracted with them in early 2023 are no longer in service.

I was even scamped further when I was contacted in the summer to extend their services and had me sign up for a loan, which I'm paying down nearly $700 a month. Everything had seemed so promising.

I provided all the information they requested over the initial several months and now no one is responding. I can't believe this is happening, and do not know if there's any recourse.

View more comments (1)
Jukie I

Thieves

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ATS had 37 1 star reviews on Yelp! They are scammers! They stole $7500 from me and after reading reviews, they do it to everyone! The FBI need to shut them down! Winston Parker has anger management issues and Tyler Bennett is a coward hiding behind everyone. Stay far far away!
View full review
Loss:
$7500
Cons:
  • Thieve
  • Scammers and bad tempers

Preferred solution: Full refund

User's recommendation: Absolutely NOT

Melanie C Dhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

They are bottom feeders and smiling cheaters

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When this company does something for you, after you submit payment they insist you send them ALL of your financial records, right down to the title to your car. They do some nominal thing for your initial payment, not the thing you asked for or that they promised, and they use your financial records to sniff out whether you are good for more money.

Then they call and solicit more money from you.

That is my issue. The first thing they did, for the first payment, was worthless to me, but I'm not trying to get a refund of the first payment, but for the SECOND PAYMENT they have done ABSOLUTELY NOTHING.

Eight months, nothing, and when I try to get a refund of the second payment, they will not return calls or emails. Scammers.

View full review
Loss:
$1

Preferred solution: Partial refund, 1,250.00.

User's recommendation: Stay away unless you have gobs of money to hand off in return for nothing.

1 comment
Guest

They are so full of lies. I paid and I have nothing to show, but they no long want to engage with me.

Anonymous
map-marker Los Osos, California

I paid thousands of dollars to American Tax Solutions- ATS.

At the beginning they had collected a few documents. Then they stopped returning phone calls or answering emails. I was able to reach them a few times and there were no updates, then it was the IRS's fault. I asked to talk to a manager I was given his phone number and was told he would call me the next day. He did not call. When I called him, it always went to voice mail. My case worker also got to where she did not return emails or phone calls. And, I did not over burden the phone system or emails. I usually firgured a week until I get an answer. They still do not respond.
View full review

User's recommendation: Don't use them

3 comments
Guest

There are a lot of other people in the exact situation as am I. You should go to the FTC and Attorney General's office and file a complaint against them. I did and they basically said if they get more complaints they would look into this more closely.

Guest
reply icon Replying to comment of Guest-2308592

I am one of those people also, I have paid them over $20,000 dollars and none of what they promised has been done to resolve my tax debt. It has been 3 years and at this point I don't know which way to turn.

Something really needs to be done about this. People do not have this kind of money to just throw away.

Belia Ozy
reply icon Replying to comment of Guest-2345385

I also had same issue but I have file a case and I have been fully refunded ..

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The r Dku

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was scammed!!!!!!!!

American tax solutions is a SCAM!!! Theyll take your money make u wait for a year and a half to tell u setup a payment plan with the irs Scam!!!
View full review
Loss:
$1300

Preferred solution: Scam

3 comments
Guest

I am dealing with a client report of having been scammed by this organization. They defraud "clients" into believing they owe money to the federal government. I have no idea how they conduct themselves as legitimate business, but, I see a class-action lawsuit coming.

Kal Fbw
reply icon Replying to comment of Guest-2300046

I've also been scammed by them. I've gone to the FTC and the AG office and they still refuse to give me a refund. I'm trying to see if I can go to the IRS and see if they can investigate for tax fraud.

Guest
reply icon Replying to comment of Guest-2300046

I'm all in on the class action. kalipoo99@***.com

View more comments (2)

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Anonymous
map-marker Winter Park, Florida

Unprofessional no support.

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Stay away from this company.

I WISH I COULD HAVE GILVEN THEM ZERO STARS.

I signed up with this company about a year ago. During sign up they promised to eliminate or reduce the IRS debt.

I sent them all the required documents promptly many times.

Whenever I talked to them I was told that they have not received the documents. I had to follow up with them at least once a week but no progress. At the end there was no break in taxes but they arranged monthly payments which I could have done myself working directly with IRS.

Since the promise was not met I demand a refund for their zero output services.

When I signed up the price given to me was $1500 for federal taxes and $2400 for federal and state taxes. I told them to sign me up for federal taxes only but the contract I was sent was for federal and state.

They worked on federal only but they are charging me for state an federal taxes that is $2400 instead of $1500.

I called them several times the response was that concerned person will call me within 48 hours but nobody called me. I have already paid $1500 but they are still submitting payments requests to my bank.

View full review

User's recommendation: Stay away from American Tax Solutions.

Alysha H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Current Customer California

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Updated by user Jan 14, 2021

American Tax Solutions323-539-****

Original review Jan 14, 2021
I am writing because I am currently a customer. I have been dealing with this company for 5 months. I was told I would qualify for an OIC with IRS. Now I am being told I qualify for an IA, with no fees or interest removed. I do not feel like they have done anything to help my tax situation as promised. Anyone, can call IRS and get a payment plan. I have done this before. I am waiting for a call back from management to speak about my concerns. I just now came across a whole bunch of complaints against American Tax Solutions. I see people are saying they got "scammed, ripped off and did not get any help". I only wish I had seen these reviews in Sept 2020 when I started this. I will be asking more than likely to cancel my contract., I'm heartbroken because I truly thought this company was going to help me with my tax debt. Joseph Moustfa made everything sound legitimate. He is the front person who gets you signed up. He called me and checked with me once when my credit card had expired and didn't have enough credit available when they were trying to take a payment. Most of my other communication has been due to my efforts consisting of numerous calls, messages and emails. I always got put off or told one excuse or another. I had case managers changed and was not informed at the time. The first one was the worse and never responded to anything. Their number is (323) 289-****. This is their Los Angeles number. I will update once I am contacted and there is an outcome regarding my bad experience of promised, assured help. Alysha Haddock.
View full review
Loss:
$2350

Preferred solution: Full refund

User's recommendation: Stay Clear of this company and false promises...

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